What is the child ticketing policy? A child ticket is available for children aged between 3 and 11 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Strollers and pushchairs must be folded and stowed on the lower deck.
Is there a commentary available in my language? The Big Bus Dubai sightseeing tour offers entertaining and informative pre-recorded commentary in 12 languages: English, Arabic, French, German, Italian, Spanish, Russian, Hindi, Farsi, Japanese, Brazilian Portuguese & Mandarin Chinese. The commentary is broadcast via complimentary earphones that you will receive when you board the bus.
Which days do the tours operate? Big Bus Tours Dubai operate every day of the year.
Accessibility Yes, most of our buses are wheelchair accessible. Please contact us for further information.
I have a few hours stopover between my flights and want to take a tour. Which is the nearest stop to the airport? Dubai Creek (Red Route, Stop 7) is the nearest stop to Dubai International airport. The best way to get there from the airport is via a short taxi ride.
Day Tour Departure Times First tour of the day departs at 9:00 am from Stop 1 at Burj Khalifa / Dubai Mall, and buses will come every 30 � 40 minutes until 5.00 pm depending on the of time of year. Other popular stops to start the tour include Stop 4 the Royal Palace and Stop 22 at Atlantis the Palm however you can redeem your ticket at any of the over 20 Big Bus stops. Please see more details on your voucher.
Refunds To request a refund, if booked directly with Big Bus Tours visit the Big Bus Tours App or by using the enquiry form available on the website bigbustours.com/contactDXB. If you booked via a 3rd partner, please go back to the original booker for your refund request